個人情報保護方針について

1.個人情報の利用目的

当社は個人情報を以下の目的で利用させていただきます。利用目的の範囲を超えて個人情報の取扱いを行うこと(「目的外利用」)はありません。
1)お客様からのご要望、お問い合わせに対する回答をするため
2)お客様から頂戴したサンプルリクエストの製品配送方法などのご連絡・確認のため

2.個人情報の管理について

1)個人情報保護法やガイドラインに従って必要な社内体制を整備し、従業員から個人情報の取扱を適正に行う旨の誓約書を取得します。
2)個人情報の利用を業務上必要な社員だけに制限し、個人情報が含まれる媒体などの保管・管理などに関する規則を作り、個人情報保護のための予防措置を講じます。
3)システムに保存されている個人情報については、業務上必要な社員だけが利用できるようアカウントとパスワードを用意し、アクセス権限管理を実施します。なお、アカウントとパスワードは漏えい、滅失のないよう厳重に管理します。
4)インターネットによる個人情報にかかわるデータ伝送時のセキュリティのため、必要なWebページに業界標準の暗号化通信であるSSLを使用します。
5) サービスに支障が生じないことを前提として、個人情報の受領時から一定期間経過後随時削除していきます。
6)当社では、cookie (Webブラウザを通じて、お客様のコンピュータに一時的にデータを書き込んで保存するしくみ)を利用して、お客様のブラウザを認識します。

3.個人情報の開示について

当社は、お客様の同意がない限り、個人情報を第三者に開示することはありません。ただし、以下の事例に該当する場合はその限りではありません。

1. 法令に基づき裁判所や警察等の公的機関から要請があった場合

2. 法令に特別の規定がある場合

3. お客様や第三者の生命・身体・財産を損なうおそれがあり、本人の同意を得ることができない場合

4.お客様からのお客様情報の開示請求について

The purposes for which we process your personal data depend on how you enter in contact with us.

You browse on our website

  • We process information about your use of our website, in order to remember your choices, manage and improve our website. We refer to our cookie policy for more information about this.

You contact us (e.g. by filling in a form on our website, by sending us an e-mail)

  • We process your personal data in order to answer and manage your request (e.g. request for information, subscription to our newsletter, complaint). This processing is based on your consent.

You create a personal account on our website or purchase Puratos products/services 

  • We process your personal data for client management, based upon the performance of the contract to which you are a party. Without your personal data, we cannot perform this contract.
  • We may also process your personal data for the direct marketing of our products/services, based upon our legitimate interests. We believe that it is important to keep you, as our client, informed about our products/services. This processing may involve compiling a profile. This profiling has no effect on you, except to the extent that this processing activity might lead to enhancement of customer experience and personalized offers, which is an advantage for you. The provision of your personal data for this purpose is not a requirement and you can object to this processing (see article 8 below).

You subscribe to a Puratos activity 

  • We may process your personal data when you register for a Puratos activity (eg an event, a workshop or a webinar) because this is necessary for the performance of our agreement with you to organize this activity. We may do this in collaboration with commercial partners with whom we may share your data based on their legitimate interest in knowing who is registering. 
  • We may also use your personal data for direct marketing of our business based on our legitimate interests. We consider it important to keep you as our customer informed about our activities. This processing may consist of the creation of a profile. Creating a profile does not affect you, except that this processing can lead to an improved customer experience and tailored offers, which is an advantage for you. The provision of your personal data for this purpose is not a requirement and you can object to this processing (see article 8 below). 

In any case

  • We may process your personal data for the management of compliance and disputes (eg prevention of unlawful activities, prevention of abuse of the Puratos group’s resources, defense of legal claims).
  • We may anonymize your personal data and process aggregate data for research and development, based on our legitimate interests (eg statistics about sales, market analysis, development of products/services). Within the Puratos group, we believe that research and development can lead to enhancement of customer experience, product improvement and innovation, which will help the persons concerned by our products/services (such as customers, distributors, suppliers and end consumers). The provision of your personal data for this purpose is not a requirement and you can object to this processing (see article 8 below). Research and development may involve compiling a profile. All identifying elements, such as your name, your address, etc., are eliminated. This profiling has no effect on you, except to the extent that this processing activity might lead to enhancement of customer experience, product improvement and innovation, which is an advantage for you.
  • Puratos NV may also process your personal data as a controller, at a group level, for global management and global research, based on its legitimate interests, those of the other group entities and their stakeholders. We believe that this is necessary for the efficiency, consistency and continuity of the Puratos group operations and for the enhancement of customer experience, product improvement and innovation, which will help the persons concerned by our products/services and eventually contribute to safeguarding and promoting the economic, commercial, social and financial interests of the Puratos group. The provision of your personal data for this purpose is not a requirement and you can object to this processing (see article 8 below). 
  • We may process your personal data for the direct marketing of our products/services and of the products/services of other companies of the Puratos group, based upon your consent, to the extent that you give such consent.

お客様から個人情報の開示請求があった場合は、お客様本人であることが確認できた場合に限り開示いたします。
※注:本人確認の方法本人であることが証明できるもの(免許証、保険証など)の写しを、当社宛にご郵送してください。内容を確認させていただき、本人であることが明確になり次第、開示させていただきます。

5.業務委託先への監督

当社は、利用目的の達成に必要な範囲内で個人情報の取扱いを外部に業務委託することがあります。委託先における個人情報の安全管理については、当社が責任を持って監督いたします。

6.継続的見直しと改善

当社は、個人情報の取扱いに関する法令、国が定める指針及びその他の規範を、常に最新状態に維持するとともにこれを遵守いたします。また、個人情報保護マネジメントシステムを確立し、実施し、維持し、かつ継続的改善を行います。

【本方針に関する問合せ先】

〒150-0001 東京都渋谷区神宮前2丁目2番22号 ピュラトスジャパン株式会社
TEL: 03-5410-2322 
E-mail: service_japan@puratos.com
ピュラトスジャパン株式会社